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Maximizing Your Investment: How Ongoing Training Boosts Smart Scale Utilization

By Shekel

November 8, 2023

7 min read

So you’re ready to jump on the retail technology bandwagon, great! There is no shortage of ways that smart scales can be used to benefit your business. 

Smart scales offer numerous ways to enhance your business, but like any new technology, they require a learning curve. This means investing in training is crucial. Proper employee training is the key to unlocking the full potential of retail technology. It not only ensures that your team is adept at using smart scales but is also essential for maximizing your company’s investment in this innovative technology.

With that said, let’s take a closer look at smart scales, how they can be utilized, and the importance of ongoing training with new technologies.

Better Accuracy with Retail Technology

weighing systems

When it comes to a business’s financial success, precision is non-negotiable. Regardless of your product, precise pricing is critical to minimizing waste and fostering customer trust and loyalty. This is where retail technology plays a pivotal role. Smart scales, armed with intelligent sensors, eliminate the need for manual entry, enhancing accuracy, and efficiency, and speeding up both the checkout process and inventory management.

However, given the myriad capabilities of these devices, training becomes imperative. It’s essential for businesses to ensure that their employees receive proper training to familiarize themselves with every aspect of the smart scale, enabling them to extract maximum value from its capabilities.

Stocking Shelves with Retail Technology

Even companies that don’t sell items according to weight can benefit by investing in retail technology, after all, it comes in many shapes and forms. Take, for example, smart shelving

Smart shelving represents an innovative solution that revolutionizes the inventory management process. Unlike traditional methods, where manual checks and updates are time-consuming and prone to errors, smart shelving leverages technology to automate and streamline these tasks. Equipped with sensors and connectivity features, these systems provide real-time data on product levels, expirations, and other crucial metrics, ensuring businesses avoid waste, and always have stock to satisfy customers.

Ensuring your employees are trained is vital. Training instills a proactive approach to system maintenance and troubleshooting. As with any technology, occasional issues may arise, and having a well-trained team ensures swift resolution, minimizing downtime and maintaining the seamless flow of operations.

Precision retail technology

Smart retail technology can do a lot more than just provide an accurate measure of items. Smart scales are able to connect with other devices to keep a record of every item that’s weighed. This makes it possible to detect trends and patterns with the weight of certain items that can help a business make better choices about how to serve customers or work more efficiently.

For what it’s worth, smart scales are also able to convert weights between different units of measure. If employees are properly trained on how to use smart scales, there is no need for them to waste time doing their own calculations. In short, everything they need to know about the items placed on the scale is done for them. In fact, a lot of the functions on smart scales can be performed remotely. This means data from the smart scale is transmitted elsewhere to be recorded and evaluated, further enhancing the capabilities of the smart scale for employees who know how to use all of its functions.

Improve Employee Productivity with Retail Technology

Naturally, training employees on how to use smart scales and other new technology will improve their overall productivity. If all employees are on the same page when it comes to utilizing retail technology, they will be able to perform any task that might come up, even if it’s not part of their normal job description. This helps to improve flow and eliminate bottlenecks, which will make a huge difference in productivity over time. While new technology like retail technology can take some time to learn and master, once employees become familiar with these tools, there is nothing stopping them from maximizing their productivity.

Allow Employees to Adapt to Changes

employee training

With more skills and tools, employees can better adapt on the fly and meet challenges head-on without any trepidation. If they are properly trained on the features of smart scales, nothing will faze them. They will know the full capabilities of this technology and know what to do if new situations and challenges present themselves. Flexibility and adaptability are great traits to have in employees and come about thanks to ongoing training.

Employee Satisfaction and Retention

At the end of the day, offering ongoing training and up-skilling is a great way to invest in your employees. Obviously, more training makes employees better at their jobs, but also sends a message to workers that their employer is investing in them. 

When employees are aware of their employer’s commitment to investing in their development, job satisfaction increases, fostering loyalty to the company. In the midst of the ongoing retail labor crisis, maintaining employee satisfaction is crucial for retention. Investing in training on smart tools not only eliminates tedious and time-consuming tasks but also helps manage workloads effectively, promoting a healthier work-life balance. This approach not only enhances employee satisfaction but also contributes significantly to employee retention in the current challenging labor landscape.

Explore the potential of our retail technology today by connecting with our experts. We’re keen to share insights on optimizing your investment and achieving success


Determining precise weights has always been an essential part of commerce, from ancient marketplaces to the silk road – that’s why our company name is Shekel, from the ancient Hebrew word for “to weigh.” Shekel has been at the forefront of the digital weighing industry for the past five decades, and we continue to lead through innovation.

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